Business Analyst Manufacturing

Reference Business Analyst Manufacturing : 0343

Our Client: Company Profile

Our client, Crosby Europe NV (, is part of the USA based global company Crosby® with leading market position in the material handling / lifting industry. They are looking for a Business Analyst Manufacturing. Crosby strives to set the standard for high quality, training and technical expertise in the field of premier shackle, hook and block products for rigging and lifting. Crosby products are manufactured with the highest design factors in the industry. They can withstand abusive field conditions because of the improved impact and fatigue characteristics designed into each item of their line.

Crosby is now striving to become the standard-setting, world-class organization regarding operational and customer service excellence. It means having full-time, knowledgeable local sales teams, well trained customer service employees, well-oiled operational and manufacturing processes, local technical support teams and training centers to accompany their customers mainly active in the oil & gas, mining, marine, harbor, construction, infrastructure and fishing industry.

Business Analyst Operational Processes / BI / ERP

Challenging working environment // Function with impact on Operational Excellence // Contribute to the development and implementation of new ERP and BI tools // Customer oriented full service company culture // International setting // Career possibilities // 20-25 % travel


As a Business Analyst you’re based at the European Headquarters of Crosby in Heist-op-den-Berg. You have responsibilities on a European level in helping driving the business process improvements regarding production/manufacturing facilities, BI tools and ERP systems. You work closely with the EMEA Operations Director and report directly to him. You travel regularly to other European Crosby sites (France, UK, Belgium, Netherlands). You work in an inspiring business environment where you have ample opportunities to leave your mark and to make Crosby into an even better organization.

  • Initiate and support business process improvements in Operations;
  • Contribute to the BI implementation and design process;
  • Develop and analyze Operations performance reporting;
  • Be the focal point for data and process analysis for Operations;
  • Coordinate the management of Operations related master data;
  • Prepare and analyze with Operations periodical operational performance reports. Compile the reports in a comprehensive document for management;
  • Identify in cooperation with the Operations Director opportunities for improvements and translate them in ERP and BI reporting requirements;
  • Participate in major ERP related improvement project;
  • Provide BI and ERP support and training to the Operations department users;
  • Identify issues and maintain on a daily basis the ERP database in accordance to the ISO procedure;
  • Provide day to day ERP support to Operations key users in Europe.
Skills and Qualifications

  • The Business Analyst has a Master / University level, e.g. in applied economics, business engineering, finance, supply chain management…;
  • Excellent communicator able to build solid relationships with different internal and external contacts;
  • Result oriented;
  • Great analytical skills;
  • IT knowledge: MS Office, BI tools, ERP systems;
  • English / Dutch / French;
  • 20 to 25% travel (mostly short trips in Europe) doesn’t worry you.

  • Customized attractive compensation and benefits package including numerous benefits;
  • Qualitative training throughout your career;
  • Interesting career opportunities are within reach.
Contact us!

If you believe you have what it takes to make things happen in this role as a Business Analyst, we would like to hear from you.

Please send your CV and Cover Letter to quoting “ref 0343”. Feel free to call Wim Vander meiren (0032 (0)489 585 566) or Manu Pauwels (0032 (0)489 585 565).